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28 July 2017

Telkom offers uncapped data and free voice calls to fixed line customers

Telkom today announced an overhaul of its fixed line product offering with the launch of Unlimited Home Internet and voice plans.

For the first time, fixed line consumers are now able to choose their internet speeds and get uncapped data and unlimited anytime Telkom voice calls for free. This includes calls to over 6 million Telkom fixed and mobile numbers, and discounted calls to the top 30 international destinations.

In addition, consumers will also receive at least 1GB of mobile data per month, to stay connected while on the move.

Telkom has been taking a stand against the high cost of broadband for some time now with ground-breaking packages such as FreeMe and FreeMe Family mobile offerings and now Unlimited Home for fixed-line customers.

"South Africans want more affordable data and that's what we are giving them. We are reducing the cost to communicate and making the internet more accessible," said Telkom Consumer CEO Attila Vitai.

"Our FreeMe and FreeMe Family products gave South Africans the freedom they needed to communicate conveniently and cost-effectively. Unlimited Home extends our commitment to affordability to our fixed line customers too. We are at the forefront of reducing communication costs and Telkom has taken another big step to making the internet more accessible," he said.

Telkom's Unlimited Home offering

The following table provides an overview of the price of Telkom's new fixed line uncapped product portfolio.

New packages FUP starts Price
4Mbps 360GB R599
10Mbps 900GB R799
20Mbps 1 800GB R999
40Mbps 3 600GB R1299
100Mbps 6 000GB R1699

From 31 August, existing uncapped customers will automatically be upgraded to the new Unlimited Home Plans at higher speeds. Customers will be upgraded from 2Mbps to 4Mbps and from 4Mbps to 8Mbps or 10Mbps respectively. Customers will enjoy double the broadband speed and experience much higher fair use policy values with minimal price increases compared to current packages. Significant price reductions have been applied to the 20, 40 and 100Mbps Unlimited Home Plans.

The Unlimited Home plans entry level speeds will now be 4Mbps going up to 100Mbps on fibre. The service offers uncapped data, with the industry’s most generous fair use policy yet announced. The policy will apply only after at least 360GB have been downloaded on the 4Mbps service and 6000GB on the 100Mbps service. Data downloaded between 12 midnight and 7am does not count towards the fair usage policy, which further increases the value.

The packages, which are competitively priced by global standards, will open new unlimited gaming, streaming and downloading opportunities for South Africans for a standard monthly cost.

For further enquiries, please contact:

Gugulethu Maqetuka
Executive: Group Communications
Telkom
Tel. 0126421740
Cell. 0813924057
Email: maqetuag@telkom.co.za

ABOUT TELKOM:

Telkom is a leading information and communications technology services provider in South Africa. We had consolidated operating revenue of R41 billion and normalised profit after tax of R3 907 million for the year ended 31 March 2017. Total assets amounted to R48.0 billion and equity attributable to the owners of Telkom to R27.6 billion as of 31 March 2017

As of 31 March 2017, we had approximately 3.0 million telephone access lines in service and 1,329,450 ports connected via MSAN access. We offer business, residential and payphone customers a wide range of services and products, including:

  • fixed-line retail voice services using PSTN (Public Switched Telephone Network) lines, including ISDN (Integrated Services Digital Network) lines, and the sale of subscription based value-added voice services and calling plans;/li>
  • fixed-line customer premises equipment rental and sales services both voice and data needs and these include PABX, Computers, Routers, Modems, Telephone handsets and other ancillary equipment;/li>
  • interconnection services, including terminating and transiting traffic from South African mobile operators, as well as from international operators and transiting traffic from mobile to international destinations;
  • fixed-line data services, including domestic and international data transmission services, such as point-to-point leased lines, ADSL (Asymmetrical Digital Subscriber Line) services, packet-based services, managed data networking services and internet access and related information technology services;
  • Data Centre Operations includes e-commerce, application service provider, hosting, data storage, e-mail and security services;
  • W-CDMA (Wideband Code Division Multiple Access), a 3G next generation network, including fixed voice services, data services and nomadic voice services;
  • mobile communication services, including voice services, data services and handset sales through our mobile brand called Telkom Mobile;
  • information technology services including converged communication, IT service solutions, application solutions, IT hardware and software and industrial technology service sales locally, in seven African countries, the UK and Dubai through Business Connexion Group; and other services including directory services, through Trudon (Pty) Ltd, wireless data services, through Swiftnet (Pty) Ltd.
  • Convergence is one of our key strategic initiatives in building a sustainable future for Telkom. We will lead the provision of converged services in South Africa in support of our mission statement: Seamlessly connecting people to a better life.