You are here: > About Us > Media Centre > Archive

4 September 2015

Telkom to migrate LTE and LTE-A customers to higher value plans

Telkom today announced that it will be automatically migrating Home and Business LTE and LTE-A plans (table below refers) to the recently introduced higher value SmartBroadband Wireless (LTE) and SmartBroadband Wireless LTE-A plans as of 1 October 2015.

The new plans will give customers added value in terms of double data allocation through the included Night Surfer Data and unlimited access to WiFi data at Telkom’s public WiFi hotspots.

Attila Vitai, managing director of Telkom Mobile and Consumer says: “Customers will be migrated to the higher value plans free of charge and there will be no change to their monthly recurring subscription fees after the migration. Our LTE and LTE-A customers will therefore have access to more data at the prices they currently pay.

“This is yet another indication of our continuous drive to create more value for our customers,” said Vitai.

SmartBroadband Wireless and SmartBroadband Wireless LTE-A plans have been introduced as fixed wireless broadband propositions for home and office use and therefore customers on these plans must link a secondary mobile device (mobile handset, laptop or tablet) via their My Telkom account to take advantage of the unlimited Wi-Fi at Telkom’s public WiFi hotspots. A 10GB Fair Usage Policy applies to the WiFi data included in the plan.

Additional Information

                      Plans that will be migrated:

1. What is new on the SmartBroadband Wireless plan?

  1. The SmartBroadband Wireless service is a high speed fixed wireless broadband service.
  2. The SmartBroadband Wireless service is offered as a Home or Office LTE service
  3. Is available on a SIM only month to month contract and 24 months contract with a Wi-Fi router
  4. The new SmartBroadband Wireless plans includes Night surfer data
  5. The new SmartBroadband Wireless plans also includes an unlimited Wi-Fi bundle with a 10GB FUP cap. Subscribers need to link a secondary mobile device to their plan via their My Telkom Mobile account in-order to consume the free Wi-Fi bundle which can only be consumed at a Telkom public Wi-Fi hotspot.
  6. The supporting Technology on SmartBroadband Wireless is LTE and is available on Telkom’s 2300MHz network with 3G failover support to Telkom’s 3G network
  7. LTE stands for Long Term Evolution (LTE) which is a high-speed wireless broadband technology. LTE is the latest generation of mobile technology and is a step up from 3G technology offering faster network Downlink and uplink speeds.
  8. You can expect up to 90Mbps download speed and up to 25Mbps upload speed on Telkom’s LTE network. That means enhanced gaming, video streaming and music and app downloads
  9. Being a fixed wireless broadband service SmartBroadband Wireless does not require a wire-connection that goes into your home, and is completely Plug n’ play.
  10. You can connect up to 32 wireless devices simultaneously on your LTE WI-FI router.

2. What is new on the SmartBroadband Wireless LTE-A plan?

  1. The SmartBroadband Wireless LTE-A service is superfast wireless broadband service.
  2. The SmartBroadband Wireless LTE-A service is offered as a Home or Office LTE service
  3. Is available on a SIM only month to month contract and 24 months contract with a Wi-Fi router
  4. The new SmartBroadband Wireless LTE-A plans include Night surfer data
  5. The new SmartBroadband Wireless LTE-A plans also include an unlimited Wi-Fi bundle with a 10GB FUP cap. Subscribers need to link a secondary mobile device to their plan via their My Telkom Mobile account in-order to consume the free Wi-Fi bundle which can only be consumed at a Telkom public Wi-Fi hotspot.
  6. The supporting Technology on SmartBroadband Wireless is LTE-Advance and is available on Telkom’s 2300MHz network with 3G failover support to Telkom’s 3G network
  7. LTE-Advanced also known as 4G is the next evolution from LTE technology
  8. It provides superfast wireless broadband internet that can turn your home into a fully connected Wi-Fi hotspot, at ground breaking download speeds of up to 150Mbps. This is 3 times faster than the 3G network.
  9. Being a fixed wireless broadband service SmartBroadband Wireless LTE Advanced does not require a wire-connection that goes into your home, and is completely Plug n’ play.
  10. You can connect up to 64 wireless devices simultaneously on your LTE-A WI-FI router.

3. Telkom’s LTE-Advanced network currently available in the following areas:

Telkom’s LTE-Advanced network currently available in the following areas:

4. Other useful information for customers:

  • RICA shall apply
  • A once-off SIM and connection fee of R 200 applies to SIM only month to month contracts
  • An LTE / LTE-A Mi-Fi Router and/or LTE/LTE-A Wi-Fi router that is compatible with Telkom’s LTE 2300MHz frequency band will be required
  • The new SmartBroadband Wireless and SmartBroadband Wireless LTE-A plans are available at Telkom stores. To locate the nearest Telkom store visit the following link http://www.telkom.co.za/coverage/#stores
  • Subscription to SmartBroadband Wireless and SmartBroadband Wireless LTE-A plans is subject to the availability of Telkom’s LTE and LTE-A network coverage, visit the following site to check if you fall within the LTE or LTE-A coverage area http://www.telkom.co.za/coverage/

For further enquiries, please contact:

Pynee Chetty

Senior Specialist: Media Relations

Group Communication

Tel:+27 12 642 1716

Mobile: +27 81 389 7874

Email: chettpr2@telkom.co.za

 OR

Leigh-Ann Francis

Specialist: Media Relations

Group Communication

Tel: +27 12 642 1728

Mobile: +27 81 391 4780

Email: francilm@telkom.co.za

Telkom Park, The Apex

92 Oak Avenue

Technopark

Highveld

Centurion

ABOUT TELKOM:

Telkom is a leading communications services provider in South Africa. We had consolidated operating revenue from continuing operations of R31.7 billion and profit after tax from continuing operations of R2,889 million for the year ended 31 March 2015. Total assets amounted to R42.0 billion and equity attributable to the owners of Telkom to R25.7 billion as of 31 March 2015. The group generated free cash flow of R3.9 billion for the year ended 31 March 2015.

As of 31 March 2015, we had approximately 3.4 million telephone access lines in service and 964,196 ports connected via MSAN access. We offer business, residential and payphone customers a wide range of services and products, including:

  • fixed-line retail voice services using PSTN (Public Switched Telephone Network) lines, including ISDN (Integrated Services Digital Network) lines, and the sale of subscription based value-added voice services and calling plans;
  • fixed-line customer premises equipment rental and sales services both voice and data needs and these include PABX, Computers, Routers, Modems, Telephone handsets and other ancillary equipment;
  • interconnection services, including terminating and transiting traffic from South African mobile operators, as well as from international operators and transiting traffic from mobile to international destinations;
  • fixed-line data services, including domestic and international data transmission services, such as point-to-point leased lines, ADSL (Asymmetrical Digital Subscriber Line) services, packet-based services, managed data networking services and internet access and related information technology services;
  • Data Centre Operations includes e-commerce, application service provider, hosting, data storage, e-mail and security services;
  • W-CDMA (Wideband Code Division Multiple Access), a 3G next generation network, including fixed voice services, data services and nomadic voice services;
  • mobile communication services, including voice services, data services and handset sales through our mobile navbar-brand called Telkom Mobile;
  •  information and communication services including cloud services, infrastructure services, workspace services, global service integration management and hardware and network equipment sales locally, in seven African countries, the UK and Dubai through Business Connexion Group; and
  • other services including directory services, through Trudon (Pty) Ltd, wireless data services, through Swiftnet (Pty) Ltd.

Convergence is one of our key strategic initiatives in building a sustainable future for Telkom.  We will lead the provision of converged services in South Africa in support of our mission statement: Seamlessly connecting people to a better life.