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Telkom Business enables voice costs reduction for SMEs - A first in SA

"The Convergence SingleRate offering is the first of its kind in the market today. At an out-of-bundle rate of 79c per minute to all networks at any time, it is the most cost effective call rate available today. This is another unique solution from Telkom Business, aimed at serving the needs of SME customers." Jan Pieterse, Executive at Telkom Business Product House, said at the launch of the new offering today.

Telkom, through Telkom Business, has positioned itself as the only operator that is best placed to offer true Convergence, citing its combination of fixed, data, cloud, IT and mobile capabilities as core components to make it a market leader in this area. "Many of our SME customers see this as a big business concept that doesn't really apply to them," says Pieterse. "That is partly why it was critical for us to develop a product offering specifically for that market, something that brings the concept of Convergence to life, something that enables productivity, convenience and cost effectiveness."

According to Pieterse Convergence SingleRate brings together the best of fixed and mobile. "A BizTalk contract (Fixed plan) available from R299 per month gives users a 79c out-of-bundle rate from their landline to all local networks all the time, including line rental and up to 700 free minutes. By adding another R49 per month, the same 79c out-of-bundle rate applies from a Telkom Mobile phone to any network." All of this is based on pure per second billing, meaning customers pay for the actual time they are on the phone.

Says Pieterse, "Just by applying per second billing customers can save up to 35% on the out-of-bundle usage." Therein lies the power and true benefit of Convergence, he explains: "Customers get the most out of different platforms, giving them a converged solution that is also cost effective."

Telkom Business can claim market leadership in the area of Convergence because it is the only TELCO that has complete technology capabilities for fixed, data, IT, cloud and mobile. "We are more than just a landline operator," says Pieterse. "Customers can buy these as standalone solutions or they can choose tailor-made packages that suit their business needs."

For further enquiries, please contact:

Telkom Park, The Apex 92 Oak Avenue Technopark Highveld Centurion

As of 30 September 2015, we had approximately 3.3 million telephone access lines in service and 1,030,441 ports connected via MSAN access. We offer business, residential and payphone customers a wide range of services and products, including:

• fixed-line retail voice services using PSTN (Public Switched Telephone Network) lines, including ISDN (Integrated Services Digital Network) lines, and the sale of subscription based value-added voice services and calling plans;
• fixed-line customer premises equipment rental and sales services both voice and data needs and these include PABX, Computers, Routers, Modems, Telephone handsets and other ancillary equipment;
• interconnection services, including terminating and transiting traffic from South African mobile operators, as well as from international operators and transiting traffic from mobile to international destinations;
• fixed-line data services, including domestic and international data transmission services, such as point-to-point leased lines, ADSL (Asymmetrical Digital Subscriber Line) services, packet-based services, managed data networking services and internet access and related information technology services;
• Data Centre Operations includes e-commerce, application service provider, hosting, data storage, e-mail and security services;
• W-CDMA (Wideband Code Division Multiple Access), a 3G next generation network, including fixed voice services, data services and nomadic voice services;
• mobile communication services, including voice services, data services and handset sales through our mobile navbar-brand called Telkom Mobile;
•  information and communication services including cloud services, infrastructure services, workspace services, global service integration management and hardware and network equipment sales locally, in seven African countries, the UK and Dubai through Business Connexion Group; and
• other services including directory services, through Trudon (Pty) Ltd, wireless data services, through Swiftnet (Pty) Ltd.

Convergence is one of our key strategic initiatives in building a sustainable future for Telkom.  We will lead the provision of converged services in South Africa in support of our mission statement: Seamlessly connecting people to a better life.