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26 June 2012

Telkom expands access to products and services

Telkom, in its endeavour to make its products and services more accessible to customers, is entering into partnerships with third-party channels in the retail electronics industry.

"Retail channels remain the predominant channel for customer purchases and are therefore key to Telkom's strategy to increase market reach and provide convenience and easy access to our products and services," says Manelisa Mavuso, Managing Director: Consumer Services and Retail.

With this in mind, Telkom has started a pilot project involving DionWired stores Gateway in Durban, Woodmead in Johannesburg, and Canal Walk in Cape Town. The aim is to test the concept before commencing national roll-out.

Each of these stores now have a Telkom counter where customers can order our high-speed broadband services.

"In this way, we aim to capitalise on the synergies at the point of purchase where customers buy their PCs and laptops, gaming consoles, internet TVs, tablets and cellphones," says Manelisa.

A key selling point of Telkom broadband is that multiple users in the same household or business can simultaneously use the same broadband connection. Wireless routers allow family members in one room to download and play games or music while another family member in another room is able to chat on Facebook on a cellphone - at the same time and using the same Telkom connection.

This pilot project with DionWired follows an earlier announcement about Telkom's partnership with Samsung, announced at the Samsung Africa Forum in Cape Town in March this year.

Through the Samsung deal, customers are offered Telkom broadband packages as part of their Smart TV purchase. This convenient, one-stop service enables customers to use the Telkom broadband connection to download movies, games and other internet-based content over their Samsung Smart TV sets.

For further enquiries, please contact:

Pynee Chetty

Senior Specialist: Media Relations

Group Communication

Tel:+27 12 642 1716

Mobile: +27 81 389 7874

Email: chettpr2@telkom.co.za

 OR

Leigh-Ann Francis

Specialist: Media Relations

Group Communication

Tel: +27 12 642 1728

Mobile: +27 81 391 4780

Email: francilm@telkom.co.za

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ABOUT TELKOM:

Telkom is a leading communications services provider in South Africa. We had consolidated operating revenue of R16.8 billion and normalised profit after tax of R1, 683 million for the period ended 30 September 2015. Total assets amounted to R41.9 billion and equity attributable to the owners of Telkom to R23.5 billion as of 30 September 2015. The group generated normalised free cash flow of R1.4 billion for the period ended 30 September 2015.

As of 30 September 2015, we had approximately 3.3 million telephone access lines in service and 1,030,441 ports connected via MSAN access. We offer business, residential and payphone customers a wide range of services and products, including:

  • fixed-line retail voice services using PSTN (Public Switched Telephone Network) lines, including ISDN (Integrated Services Digital Network) lines, and the sale of subscription based value-added voice services and calling plans;
  • fixed-line customer premises equipment rental and sales services both voice and data needs and these include PABX, Computers, Routers, Modems, Telephone handsets and other ancillary equipment;
  • interconnection services, including terminating and transiting traffic from South African mobile operators, as well as from international operators and transiting traffic from mobile to international destinations;
  • fixed-line data services, including domestic and international data transmission services, such as point-to-point leased lines, ADSL (Asymmetrical Digital Subscriber Line) services, packet-based services, managed data networking services and internet access and related information technology services;
  • Data Centre Operations includes e-commerce, application service provider, hosting, data storage, e-mail and security services;
  • W-CDMA (Wideband Code Division Multiple Access), a 3G next generation network, including fixed voice services, data services and nomadic voice services;
  • mobile communication services, including voice services, data services and handset sales through our mobile navbar-brand called Telkom Mobile;
  •  information and communication services including cloud services, infrastructure services, workspace services, global service integration management and hardware and network equipment sales locally, in seven African countries, the UK and Dubai through Business Connexion Group; and
  • other services including directory services, through Trudon (Pty) Ltd, wireless data services, through Swiftnet (Pty) Ltd.

Convergence is one of our key strategic initiatives in building a sustainable future for Telkom.  We will lead the provision of converged services in South Africa in support of our mission statement: Seamlessly connecting people to a better life.