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Telkom nominated as Employer of Choice 2023, once again!

 

Telkom has been shortlisted for the prestigious 2023 Employer of Choice: Telecommunications at the SAGEA Awards. The recognition is based on outstanding feedback from candidates who completed SAGEA’s 2023 Candidate Insights Questionnaire.

The winner of this distinguished award will be honoured at the SAGEA Gala Dinner and Awards Ceremony on 15 November 2023.
           

 

Top Employer 2023

We are proud to announce that Telkom Group has been recognised as a 2023 Top Employer in South Africa by the Top Employers Institute. This certification confirms our dedication to advancing a better world of work, as well as our excellent HR policies and people practices.

 

Join the journey

As a leading information and communications technology (ICT) services provider in South Africa, Telkom's network and ICT solutions is the backbone that connects most South African's daily.

From banking to healthcare to voting, we are the brand that has met the connectivity needs of South Africa for the past three decades. But, at the heart of Telkom, lies our passionate and dedicated employees! If you have a drive to succeed, are eager to learn and are looking for a company to take your career to unlimited heights, then you've come to right place. Join the Telkom journey and BE UNLIMITED!

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Career Journey

We have mapped out our selection and appointment process for your benefit so that you know what you could expect from us.

1. Browsing and Applying

Visit our careers website and browse for opportunities that fits your interest. Remember to create an account and subscribe to job alerts so that you don’t lose out on any future jobs that we might be advertising.

To decide whether you should apply for a role, review the advert, carefully assess whether you fully meet the requirements of the job and most importantly decide whether this job is aligned to your future / long term career plan and goals.

Review and update your CV to reflect and highlight your qualifications, certification, experience, and competencies aligned to the job description requirements. Apply for the job, ensuring that you answer the pre-selection questions truthfully and comprehensively and attaching your updated CV. Make certain that the answers provided in the pre-selection questions are evident in the content of your CV.

 

2. CV Screening

A recruiter will screen your application questions and resume looking for those skills, qualifications and other attributes that best aligns to the job description, so it is important that your resume and application questions clearly reflect a good fit to the job description.

 

3. Screening Conversation

This is a conversation with the recruiter and hiring manager designed to help us better understand your interests, experience and qualification, and it is an opportunity for you to get a deeper understanding of the role you are applying for.

 

4. Panel Interview, Case Study and Psychometric Assessment

The next step will be a panel interview, which could be done online or in person at one of our offices across the country. Depending on the role, you might also be asked to do a case study and psychometric evaluations. The psychometric assessment is usually done online and might assess your cognitive abilities such as logical reasoning and numerical abilities as well as your personal work styles and behaviours.

Our panel interviews are targeted selection based interviews where we identify the essential behavioural competencies required for the job and formulate questions that relay information from the candidate’s past jobs or situations where they had to demonstrate the competency. For example to determine whether a candidate is able to solve problems the following question could be asked: “Describe a work problem you’ve recently been asked to solve. What was the situation, what did you do and what was the result/ outcome?�

 

5. Reference Interviews and Integrity Checks

The last step in gathering information before a final hiring decision is made is to conduct reference interviews and check your qualifications, ID etc with the respective institutions etc.

 

6. Employment offer

Now that we have all the pieces of the puzzle, we can make a well-rounded hiring decision in the best interest of both the company and the candidate and secure the necessary higher-level approval……. and then it is time to celebrate!

Congratulations! We are excited to have you become part of the Telkom Group. You will receive a written offer from us (remember that not offer is valid unless it is in writing) and be guided through any questions you might have regarding the contract and benefits.

 

7. Onboarding

Now that you have signed the offer, we will begin your onboarding process so you can transition smoothly into your new role.

Your manager will plan and establish a comprehensive onboarding program for you that will assist you in settling in quickly and will cover the 4Cs of onboarding.

Compliance – Teaching you the basics for example policies, processes, ways of working etc.

Clarification – Ensuring that you understand the expectations of your job and have the knowledge, skills, and tools to do your job.

Culture – Providing a sense of the company’s culture, the team norms etc.

Connection – Identifying the relationships that you must form and introducing you to these stakeholders.

Your manager will also assign a buddy who will partner with you to assist you in getting through the first nerve-wrecking weeks of being in a new position, provide insight into the day-to-day activities of the company and will be there to help you fit in more quickly.

– This will be your go-to-person to answer common questions, such as “Where can I find this?� and “Who do I talk to about that?� We want you to be successful and happy in your new role and feel at home with us - your success is also our success!

MEET THE TEAM

The team is personally committed towards the success of Telkom in becoming a world-class ICT provider.

From our dedicated Sales force to our world-class engineers and professionals, each individual takes full responsibility and accountability for their own performance and development plans.

 

Women in Operations graduates

 

Our Openserve employees who are on the Women in Operations (WiO) development programme

 

Dr Mmaki Jantjies

Our Head of Innovation and Transformation, Dr Mmaki Jantjies who has been chosen as one of the world’s most promising global leaders under the age of 40 by the World Economic Forum.

Thamara Naicker

Thamara Naicker, who from humble beginnings as a temporary worker in a Telkom warehouse, grew her career to Senior Specialist: Talent Management & OD at Gyro.

Why Me @ Telkom?


Mission and Vision
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Earn
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Shine
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Grow
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Thrive
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Make a Difference
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Mission and Vision

Our behaviour is underpinned by our values

  • Continuous improvement – There is always a better way to do something. And we don’t stop trying to find it

  • Honesty-It is not only the policy, it’s the only policy. No compromise

  • Accountability – We take credit when it is due, and blame too. It’s our job to see it through to the end

  • Respect– We show it to ourselves, to each other, to our customers and to our world

  • Teamwork– Two heads are better than one and many heads have untold potential



Shine

Shine

From a note of appreciation to a Gala Dinner for two with the CEO and an overseas holiday, we reward our employees with much grandeur!

Level 1- Appreciation
Level 1 is recognition that is specific to a service organisation and focuses on appreciation. The practical effect is that each service organisation should design and implement a recognition programme that is:

  • Informal
  • Non-financial
  • Based on its specific criteria and
  • Aligned to its objectives.

Level 2 – Spotlight award
Individual actions, desired competencies and behaviours (input) that contribute towards achieving the organisation’s objectives should be recognised and when appropriate, rewarded. For Spotlight awards, a maximum cash award of up to R6 000 may be directly paid to an employee or team based on the magnitude of the achievement.

Level 3 – Business unit awards
Each business unit will have a platform for recognising outstanding achievements onan annual basis. The recognition will be given in public to ensure maximum impact and ongoing motivation, and the function should be hosted by the Head of the business unit (Chief Officer or Managing Director).

Level 4 – Group awards
This is the ultimate recognition level and the Group Chief Executive Officer hosts a prestigious recognition function, known as the “Leading Lights�. The Leading Lights function is a high-profile, annual programme for the whole Company, and celebrates the contributions made by individuals or teams. Recognition is an overseas trip without monetary awards.



Earn

Earn

We fully understand that our employees have diverse financial goals and needs, so we offer competitive salary and benefits on a total package model, with excellent prospects and rapid career progression. Offering more than just a pay cheque, some of our fringe benefits could include:
  • 13th Cheque, motor allowance and medical aid contribution
  • Retirement Scheme – We help you to plan for your retirement by contributing towards your retirement fund.
  • Company Cellphone, with voice and data contract Plus additional data to enable you to work from home.
  • Telephone rebate (fixed and mobile) – We incentivise our staff who support our own products and services by covering a percentage of their utility bill each month.
  • 14th Cheque, Short Term Incentive and Long Term Incentives/Employee Share Scheme Plan (Variable) - We all have a shared responsibility ensuring that we delight our stakeholders and deliver excellent business results, so it is just fair that we all have a share in the rewards.
  • Car Insurance & Credit cover (where applicable), Fuernal Benefits, Death Benefits, Temporary and Permanent Disability cover -We cover potential risks so that you can rest assured.
  • Acting, Stand-by, Shift & Overtime allowances as well as subsistence and local travel  allowances.



Grow

Grow

Plot a career path and work towards achieving that with the help of a range of development options. Receive best in class training including web and classroom based development; graduate development / internship programmes, learnerships and on-the-job training, part-time bursaries, leadership development programmes, coaching and mentorship.

To entice your appetite for development….. We have more than 6000 e-learning courses across a number of faculties that you can watch, read or listen to!

Being part of the Telkom Group means that you can benefit from internal career mobility by moving between our diverse business portfolios within our subsidiaries and keep your years of service. Not only does your skillset grow, but you also diversify your career path.



Thrive

Thrive

Employees can enjoy the benefits of a tailor-made, professionally-managed Employee Health and Wellness Programme to help you achieve balanced work-home well-being. The Wellness Programme is there to help you manage and effectively deal with the pressures at work and home and in your health, safety and well-being at any time, from anywhere.

Through our Healthcare Service provider, employees and their dependants can access various services e.g.

  • 24 hours a day telephonic counselling with a qualified professional
  • Up to eight face-to-face counselling sessions with a qualified professional in an area of your choice
  • Confidential HIV/AIDS management programme, including doctor’s consultations, and medication delivery
  • Wellness screenings
  • Life Management: legal and financial telephonic advice
  • Telephonic health and medical support services
  • Executive wellness programme
  • Access to the electronic e|Care service that provides a wealth of health and wellness-related information.


Making a difference

Making a difference

Join a company that invests in the global drive towards sustainability and become part of the story. Our pioneering ESG strategy is made up of 6 fundamental pillars that aim to shape the way we impact the communities in which we operate and unlock value for all stakeholders.

Besides being part of this journey, you can directly make a difference to society through the Telkom Foundation. The Foundation focusses its support primarily on education and you can become involved in any of the following programs:

  • Giving from the Heart
  • Employee Volunteerism
  • Adopt-a-Project (for Group and Managing Executives)